Game Changers: Tony Hsieh, Chief Happiness Officer #Zappos #GameChamgers #CustomerExperience

As CEO of Zappos.com, Tony Hsieh believes a happy culture at work makes more than happy employees, it makes a better brand.

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About The Author
- Peter Keates, founder & CEO Onopia and President Placesquare SAS, helps companies to improve their leadership with an innovative business model aligned with the strategy.