How Online Reviews Have Transformed Customer Service #TripAdvisor #Reviews #CustomerService

TripAdvisor co-founder Steve Kaufer says businesses can reap more direct benefits than ever before by dedicating close attention to their customers’ experience.

(19)

About The Author
- Peter Keates, founder & CEO Onopia and President Placesquare SAS, helps companies to improve their leadership with an innovative business model aligned with the strategy.